Pets R Family Veterinary Hospital in St. Johns offers compassionate veterinary care for your beloved pets. Our experienced team provides comprehensive services, from routine check-ups to advanced treatments, ensuring the health and happiness of your furry family members. Schedule an appointment today!
Q:Do you offer any financing options, savings, or rewards?
A:
Whether you’re in need of financing or just a simple discount, we can help!
For your convenience we recommend Trupanion™ and Pets Best Insurance. We also offer Scratchpay and CareCredit®.
Take advantage of our Pets R Family App to earn rewards. For every $100 you spend on any service, you’ll earn a paw print at the time of payment. Once you’ve earned 16 paw prints, you’ll receive a $100 credit on your account.
1 year ago
Q:Do you offer boarding services?
A:
We offer boarding services to make your pet feel safe and comfortable. Our professional boarding staff provides attentive care in a clean, calm, stress-free environment. Our climate-controlled boarding facility is open 7 days a week and offers the following accommodations:
A separate entrance for your convenience
Spacious luxury dog suites
Private and peaceful cat condos
Playtime for cats is included with boarding
Relaxing music in all suites
Calming care packages to reduce stress
Medical boarding options
Daily sanitation of our entire facility
State of the art facility
1 year ago
Q:Do you offer grooming services?
A:
Yes! At Pets R Family, we pay special attention to every detail to ensure your pet has a comfortable and enjoyable grooming experience.
Grooming is about more than just your pet’s appearance. Regular grooming promotes healthy hygiene, protects against parasites and disease, and helps your pet feel more comfortable.
Our full-service grooming for cats and dogs includes:
Separate bathing and grooming areas
Luxurious fragrant shampooing
Thorough blow drying of coat
Careful and gentle brushing of your pet’s coat
Hair trimming or cut
Ear cleaning
1 year ago
Q:What type of pocket pets and exotic pets do you care for?
A:
At Pets R Family Veterinary Hospital we know that just like dogs and cats, pocket pets and exotics also require specific health and wellness care. From wildlife and rabbits to snakes and iguanas, we can help ensure your pet receives the loving care and attention they deserve.
Pocket Pets and Exotics
We see a wide variety of pocket pets, exotics, and wildlife, including:
Rabbits
Guinea pigs
Turtles
Lizards
Snakes
Chinchillas
Sugar gliders
Gerbils
Hamsters
Hedgehogs
Chameleons
Bearded Dragons
1 year ago
Q:I would like to book two nights boarding. How do I talk to you?
A:
Hello, to reserve a space for your pet or for more information, call, text, or request a reservation online today. Please be advised that boarding services may fill up quickly during vacation periods and holidays.
1 year ago
Q:Do they offer help for leopard geckos?
A:
For any questions about the exotic care provided at Pets R Family Veterinary Hospital, or to schedule your next appointment call, text, or request an appointment online today!
1 year ago
A:
They treat every creature that I know of!
PPhyllis “Phyllis” Fox
6 years ago
A:
Yes, Pets R Family can take care of all your pet needs. They are amazing
MMeanda DuBay
6 years ago
Q:How much is it to bring a hamster into your vet office for a check up?
A:
Our exam fee is $50 for all types of pets if they are sick. A well visit is $45. Please feel free to call us to discuss.
7 years ago
A:
You would have to call the office and ask the price. I only have dogs
JJeannie Milgram
7 years ago
A:
You have to call and ask.
KKate Keeney (KatieKayye)
7 years ago
Q:Do you look at hamsters? I have a male that is skinny and has hairloss. I rescued him about a month and half ago. I was hoping I could get him back to a healthy hamster but he still is skinny.
A:
For any questions about the exotic care provided at Pets R Family Veterinary Hospital, or to schedule your next appointment, call, text, or request an appointment online today! For your hamster, we offer wellness exams, diagnostic testing, veterinary surgery, dental care, and more.
1 year ago
A:
Yes, there are at least two doctors that will exam and treat "pocket pets" such as hamsters.
DDaniel Carlotti
7 years ago
A:
According to their website, yes.
KKate Keeney (KatieKayye)
7 years ago
Q:Do you do walk in nail clips for a small dog? And what is the cost?
The Veterinarian and staff were all polite and kind, we were in and out in 50 minutes with my gerbil being an emergency visit. All of my questions and concerns were addressed. The price was fair for the emergency fee plus antibiotic and pain reliever. My gerbil started feeling better the next day and now is completely back to normal. This vet was amazing and even texted to check on my furry friend. Thank you all for saving my little guy!
natasha ramos
October 03, 2025
My 6 year Catahoula mix, Henry, started experiencing symptoms such as skin irritation, weight gain, and overall lethargy. One visit at this office and I got the answers I needed instead of going back and forth spending thousands of dollars at my previous vet. Henry was diagnosed with thyroid disease and started on levothyroxine. In a matter of 24 hours, his energy level improved, and his skin is less itchy. Very grateful I came to this office as a result. Henry has a road to recovery about him, but with Pets R Family as his guide to healing, I know he’s in the right place…and this dog momma feels much better about it.
Katie Torres
July 29, 2025
They truly treat your dog as their own. Our dog can sometimes be nervous or have a hard time going to the vet but our experiences have been pleasant. The whole staff have shown patience with her and understanding, which we greatly appreciate.
Founded 2015
